Privacy Policy

Our commitment to your data security and transparency.

Table of Contents

Last Updated: Dec 25, 2025

01. General Principles

HEADWAY (hereinafter referred to as the "Company", "we", "us", or "our") is committed to protecting the privacy and security of current, prospective, and former clients. This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your personal data.

By opening a trading account or using our services, you consent to the collection and use of your confidential information as described in this policy.

02. Information We Collect

  • Identity Data: Full name, date of birth, place of birth, gender, passport or ID number, and citizenship.

  • Contact Data: Residential address, email address, and telephone numbers.

  • Financial Data: Bank account details, payment card numbers, annual income, net worth, and trading experience.

  • Technical Data: IP address, login data, browser type/version, and OS.

03. How We Use Data

We use your personal data for the following purposes:

Service Provision
Identity Verification
Security & Fraud Prevention
Legal Compliance
Customer Support

04. Cookies & Tracking

We use cookies and similar tracking technologies to track the activity on our services and hold certain information. You can instruct your browser to refuse all cookies. However, if you do not accept cookies, you may not be able to use some portions of our services.

05. Disclosure of Info

We do not sell your personal information. We may share data with:

  • Service Providers: IT support, payment processing, identity verification.
  • Affiliates: Companies within our corporate group for admin purposes.
  • Legal Authorities: Regulatory bodies or courts when required by law.

06. Security & Rights

Bank-Grade Encryption

We implement strong SSL encryption, firewalls, and strict access controls. Your data is restricted to authorized personnel only.

Depending on your jurisdiction, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Restrict processing

07. Contact Us

Headquarters

3 Flamingo Crescent, Beacon Bay

East London, 5241, South Africa